FreightAmigo

Eric Cheung

Hugo Ng

常見問題 FAQs 

real time, freight quote, instant quote, one stop

How can I get an Instant Quote?

quote, port of load, port of discharge, destination

Can I search for quote if I am not sure about the Port of Load or Port of Discharge (POL or POD)?

search result, filter, sorting, total sum, ETA, ETD, space guarantee, transit time, compare, quote

Can I sort the quote searching results?

space guaranteed, special requirement, reservation

Can I ask for freight space guaranteed?

can't find quote, no matching quote, tailored solution

What should I do if I can’t find matching schedule for my shipment by Instant Quote?

Instant Quote

tailored solution,special,risk,wastes,DG,flexitanks,protected species,fumigation,regular,explosive,expensive,money,alcohol,liquor

Client: What is Tailored Solution?

packaging, pack shipment, carton, crate, pallet

What types of packaging can I ship?

Tailored Solution

Register | New member | Registration | Signup

How can I register online with FreightAmigo?

What if I forget my password?

What if I am unable to log in ?

FreightAmigo Registration and Account 

payment method, credit, visa, master, paypal, pps, cash on delivery

Which payment methods do FreightAmigo accept?

currency, convert currency, currency exchange

Which currency do FreightAmigo support?

Payment

如何查看及修改貨運文件？

How to upload Shipping Documents?

How to view and update Shipping Documents?

shipment documents, BL, invoice, packing list, instruction, print document, download document

Can I view and download my shipment documents online?

如何上傳貨運文件？

email, app, notification, amendment, shipment status, shipment changes

How do I know if the shipment has any changes?

message, communicate with vendor, communicate with forwarder, connect with forwarder, connect with vendor

Can I communicate with my forwarders via the platform?

MyShipment

search history, search record, previous search

Can I use previous search record to search a new quote?

promotion, sales, discount, special offer

Is there any promotion or discount available now?

track and trace, shipment number, container number, AWB reference number,cargo tracking, shipment status

How do I trace my cargo?

24x7, real time, weekend, public holiday, holiday

Can I place order on weekend/public holiday?

contract logistics, supply chain, outsource, commercial, contractual and operational activities, continuous