FreightAmigo

常見問題 FAQs 

real time, freight quote, instant quote, one stop

How can I get an Instant Quote?

quote, port of load, port of discharge, destination

Can I search for quote if I am not sure about the Port of Load or Port of Discharge (POL or POD)?

search result, filter, sorting, total sum, ETA, ETD, space guarantee, transit time, compare, quote

Can I sort the quote searching results?

space guaranteed, special requirement, reservation

Can I ask for freight space guaranteed?

can't find quote, no matching quote, tailored solution

What should I do if I can’t find matching schedule for my shipment by Instant Quote?

Instant Quote

tailored solution,special,risk,wastes,DG,flexitanks,protected species,fumigation,regular,explosive,expensive,money,alcohol,liquor

Client: What is Tailored Solution?

packaging, pack shipment, carton, crate, pallet

What types of packaging can I ship?

Tailored Solution

Register | New member | Registration | Signup

How can I register online with FreightAmigo?

What if I forget my password?

忘記密碼怎麼辦？立即教您快速取回您的FreightAmigo帳戶

忘記您的帳戶登入密碼 ?

What if I am unable to log in ?

Registration / Account Issues 

payment method, credit, visa, master, paypal, pps, cash on delivery

Which payment methods do FreightAmigo accept?

currency, convert currency, currency exchange

Which currency do FreightAmigo support?

FAQ | Help Centre | How to use promo code

How to use promo code?

FAQ | 常見問題 | 如何使用優惠碼

如何使用優惠碼 ?

Payment

如何查看及修改貨運文件？

How to upload Shipping Documents?

How to view and update Shipping Documents?

shipment documents, BL, invoice, packing list, instruction, print document, download document

Can I view and download my shipment documents online?

如何上傳貨運文件？

email, app, notification, amendment, shipment status, shipment changes

How do I know if the shipment has any changes?

message, communicate with vendor, communicate with forwarder, connect with forwarder, connect with vendor

Can I communicate with my forwarders via the platform?

MyShipment

search history, search record, previous search

Can I use previous search record to search a new quote?

promotion, sales, discount, special offer

Is there any promotion or discount available now?

track and trace, shipment number, container number, AWB reference number,cargo tracking, shipment status

How do I trace my cargo?

24x7, real time, weekend, public holiday, holiday

Can I place order on weekend/public holiday?

contract logistics, supply chain, outsource, commercial, contractual and operational activities, continuous

What is Contract Logistics?

tender planning, Logistics and supply chain outsourcing, 3PL

What is Tender Planning?

惡劣天氣下香港收派件安排

#Adverse Weather Arrangement #Hong Kong Pickup & Delivery Service

Adverse Weather Arrangement for Hong Kong Pickup & Delivery Service

What is "EZWAY APP"

#易利委 #寄件到台灣 #易利委app #EZWAYapp #EZWAYTaiwan

甚麼是EZ WAY易利委？

Others

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