FreightAmigo

常見問題 FAQs 

real time, freight quote, instant quote, one stop

How can I get an Instant Quote?

quote, port of load, port of discharge, destination

Can I search for quote if I am not sure about the Port of Load or Port of Discharge (POL or POD)?

search result, filter, sorting, total sum, ETA, ETD, space guarantee, transit time, compare, quote

Can I sort the quote searching results?

space guaranteed, special requirement, reservation

Can I ask for freight space guaranteed?

can't find quote, no matching quote, tailored solution

What should I do if I can’t find matching schedule for my shipment by Instant Quote?

Instant Quote

tailored solution,special,risk,wastes,DG,flexitanks,protected species,fumigation,regular,explosive,expensive,money,alcohol,liquor

Client: What is Tailored Solution?

packaging, pack shipment, carton, crate, pallet

What types of packaging can I ship?

Tailored Solution

Register | New member | Registration | Signup

How can I register online with FreightAmigo?

What if I forget my password?

忘記密碼怎麼辦？立即教您快速取回您的FreightAmigo帳戶

忘記您的帳戶登入密碼 ?

What if I am unable to log in ?

Registration / Account Issues 

payment method, credit, visa, master, paypal, pps, cash on delivery

Which payment methods do FreightAmigo accept?

currency, convert currency, currency exchange

Which currency do FreightAmigo support?

FAQ | Help Centre | How to use promo code

How to use promo code?

FAQ | 常見問題 | 如何使用優惠碼

如何使用優惠碼 ?

Payment

如何查看及修改貨運文件？

How to upload Shipping Documents?

How to view and update Shipping Documents?

shipment documents, BL, invoice, packing list, instruction, print document, download document

Can I view and download my shipment documents online?

如何上傳貨運文件？

email, app, notification, amendment, shipment status, shipment changes

How do I know if the shipment has any changes?

message, communicate with vendor, communicate with forwarder, connect with forwarder, connect with vendor

Can I communicate with my forwarders via the platform?

MyShipment

search history, search record, previous search

Can I use previous search record to search a new quote?

promotion, sales, discount, special offer

Is there any promotion or discount available now?

track and trace, shipment number, container number, AWB reference number,cargo tracking, shipment status

How do I trace my cargo?

24x7, real time, weekend, public holiday, holiday

Can I place order on weekend/public holiday?

contract logistics, supply chain, outsource, commercial, contractual and operational activities, continuous

What is Contract Logistics?

tender planning, Logistics and supply chain outsourcing, 3PL

What is Tender Planning?

惡劣天氣下香港收派件安排

#Adverse Weather Arrangement #Hong Kong Pickup & Delivery Service

Adverse Weather Arrangement for Hong Kong Pickup & Delivery Service

What is "EZWAY APP"

#易利委 #寄件到台灣 #易利委app #EZWAYapp #EZWAYTaiwan

甚麼是EZ WAY易利委？

Others

Sign up now

Book a Demo

Install Shopify App

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, requesters and topics for your company.

Insights

Top requesters

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.